Elevate healthcare standards effortlessly with traCXio

traCXio is an online platform that empowers aged care providers to proactively manage and enhance resident care, reduce complaints, and boost staff engagement, ensuring compliance while exceeding quality standards.

Seamless Care Management

Unlock Your Aged Care Facility’s Full Potential

Increased resident well-being, higher staff morale, and smoother operations all result from a care approach that prioritizes residents' needs while exceeding compliance standards.

How traCXio Helps You Achieve This?

  • Transform Care Plans: Turn static care plans into flexible, dynamic tools tailored to resident needs.
  • Enhance Interactions: Use service design to improve communication between residents, families, and staff.
  • Resident Journey Maps: Create individualized maps and turn them into actionable care strategies.
  • Embed Protocols at Critical Touchpoints: Ensure consistent, high-quality care with seamless protocol integration.

    Contact us to see how traCXio can help your aged care facility exceed quality standards.
How it works

Empower Your Team, Elevate Resident Care

At traCXio, we know empowered staff lead to better resident care. Our platform enhances the employee experience through journey mapping and service design, creating a positive and collaborative workplace.

Key Features:
1. Employee Journey Mapping: Identify pain points, enhance staff satisfaction.
2. Cross-Department Collaboration: Align care delivery across teams.
3. Resident-Centric Recruitment & Training: Hire and train with residents in mind.
4. Real-Time Monitoring & Feedback: Track care quality, provide timely coaching.

Why traCXio? Better resident outcomes, lower turnover, and higher staff satisfaction—request a consultation today!

Aged Care Standards

Top Quality Standards, One Comprehensive Solution

A strong care plan is the foundation of exceptional resident experiences, and traCXio helps you bring that plan to life. With our platform, you can turn every aspect of care into measurable, actionable results.

Consumer Dignity and Choice

Ongoing Assessment and Planning

Personal and Clinical Care

Services and Supports for Daily Living

Organisation's Service Environment

Feedback and Complaints

Human Resources

Organisational Governance

Take your aged care facility to the next level with traCXio.

Visualise. Measure. Optimise. Repeat.

Unlock Resident Experience from Surface to Core

Customer Journey Mapping
Customer Journey Mapping
Visualize every interaction residents and patients have with your facility, identify pain points and opportunities to enhance their care experience and make it truly personalized.
Service Blueprint Builder
Service Blueprint Builder
Develop comprehensive care design plans to optimize aged care operations. Enhance care consistency, foster a culture of compassion and accountability across your facility.
Procedures Hub
Procedures Hub
Link SOPs to service designs and encourage team collaboration, consistency, and real-time staff coaching.
Interactive Leaderboards
Interactive Leaderboards
Capture feedback instantly with a 5-star rating system and recognize staff, in real time, for facility wide celebration.
Task Manager
Task Manager
Plug-in your member feedback and create focus areas of improvement.
24/7 CX Improvement
24/7 CX Improvement
Turn your care strategy into action, empowering your team to enhance resident experiences through continuous improvement.

Insights

Explore more insights for Aged Care Industry

Aged Care
Understanding Aged Care Quality Standard 1: Consumer Dignity and Choice
Aged Care
Aged Care Standard 2 – Ongoing Assessment and Planning with Consumers
Aged Care
Aged Care Standard 3 – Personal and Clinical Care

Request a personalized consultation to see how traCXio can help your facility exceed care standards.