Nurture Customer Centricity and Accountability

traCXio will guide you to link individual tasks to customer actions, creating true customer centricity. Monitor these supporting tasks to deliver a sense of accountability and ownership, all within this comprehensive CX management solution.

Deliver Cross-Functional Collaboration

Service delivery often involves multiple departments and teams. traCXio’s multi-user online platform links key employees seamlessly to build, share, and create accountability around the service process.

Move From Ordinary to Extraordinary

In industries where the core product of consumption is uniform, CX emerges as the premier opportunity for differentiation. traCXio is an innovative SaaS solution that helps you meticulously craft Customer Journeys by segment, ensuring that each touchpoint is an opportunity to distinguish your brand from the competition.

Share your CX Vision

At its core, traCXio is about visualization. The online interface breaks down intricate and complex service processes into digestible, actionable parts. Easily share your optimal service design with stakeholders to drive home your CX vision.